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- Other
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We will be performing maintenance on the SaaS platform during your weekly maintenance window. During this maintenance, connections utilizing the VPN connection may be unavailable; if beats agents are in-use, they may not be able to communicate to the beats management endpoint. Once the maintenance is complete, the services will be restored and available.
[Scheduled] Maintenance : OS Updates
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- Site Collector
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We have not received data from one or more Site Collectors in the last 4 hours. This notice will auto-close after 24 hours.
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Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.
[Resolved] Site Collector missing data
Began: Ended: Duration: -
- Cloud Connectors
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We will be performing maintenance on Cloud Connector. Once the maintenance is complete, Cloud Connector will continue processing data from where it left off. No action is required from customer, if you do see any issues with Cloud Connector, please raise a Support Case for further triage.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
The maintenance is now complete. Thanks for your patience.
[Complete] Maintenance: Cloud Connectors
Began: Ended: Duration: -
- Advanced Analytics
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Advanced Analytics timeline/session event processing is getting behind. We are investigating the issue.
We've fixed the core issue, and are waiting for things to recover.
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We've now resolved the incident. Thanks for your patience.
[Resolved] Advanced Analytics: Event Processing Delayed
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- Advanced Analytics
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The Advanced Analytics UI is unavailable and we are actively investigating the issue. No action is required from customer presently, we will open a support case if required. If emergency assistance is needed please feel free to raise Support Case
The issue has been resolved and the Advanced Analytics UI is now available.
[Resolved] Advanced Analytics UI Unavailable
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- Site Collector
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Nextgen Site Collector status page notifications will be deprecated starting April 24, 2024. You will no longer receive status page notifications from Nextgen Site Collector when your AA is version i63+ and your site collector is upgraded to version 1.18.0 or higher. This is part of an ongoing effort to deprecate legacy SaaS infrastructure and support migration to the New-Scale platform. Legacy Site Collector is not affected by this change and will continue notifying the status page. During site collector upgrade, you may receive a false positive status page notification about the site collector, this can be safely ignored. If you have any questions, please contact Exabeam Support.
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The scheduled maintenance is now underway. We'll keep you updated on our progress.
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Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.
Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.
Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.
Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.
Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.
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The maintenance is now complete. Thanks for your patience.
[Complete] Nextgen Site Collector Status Page Deprecation
Began: Ended: Duration: -
- Cloud Connectors
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Cloud Connector will be upgraded and unavailable during the maintenance window. Once the upgrade is complete, Cloud Connector will continue processing data from where it left off. Release Notes are available at: https://docs.exabeam.com/en/cloud-connectors/all/release-notes/131242-what-s-new.html
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The scheduled maintenance is now underway. We'll keep you updated on our progress.
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The scheduled maintenance is now complete.
[Complete] Maintenance Upgrade: Cloud Connectors
Began: Ended: Duration: - Past notices
- No further notices from the past 7 days.